Services and Insurance

Only when we are brave enough to explore the darkness will we discover the infinite power of our light.
― Brené Brown

Individual Psychotherapy for Women

*March 2020* Due to COVID-19 and in respect for your safety and the safety of others, I am temporarily working remotely while offering telehealth sessions.  This allows us to work together over a HIPAA secure video platform that is user friendly, confidential, and safe.  Most insurance companies are covering telehealth services at this time.   

I provide individual psychotherapy to adult women, and accept insurance including Blue Cross Blue Shield of WNY, Independent Health, Aetna, Univera, and United Healthcare.  I also accept private pay for those who wish not to use their insurance.

Telehealth - Online Sessions

There may be reasons you can not, or choose not to, come in to the office, such as issues with geographical location, child care issues, or physical health concerns.  Therapy via video call is an option.  Many insurance companies will pay for this service, but it is best to call and confirm if telehealth services are included in your plan.  Private Pay is also an option.  

*March 2020* Please note: Almost all insurance companies are covering telehealth appointments during the COVID-19 crisis.

Counseling for Couples

I work with couples typically on a private pay basis only, as most insurance companies do not include marriage counseling as a covered medical service. 

*March 2020* While ordinarily in-office sessions with couples would be much preferred,  I am able to work with couples via telehealth at this time.

Hold Me Tight® Workshops

Hold Me Tight® workshops are held for couples who wish to work on identifying destructive patterns in their relationship and reestablish emotional connection.  Workshops take place over two days, Saturday and Sunday.  Workshops are co-led with Victoria Holroyd PhD of the Relationship Center of East Beach, VA.

Please contact me for more information on future workshops.  We are planning to hold a Workshop this Fall 2020 (if possible, due to COVID-19 concerns).


Contact Me

Jennifer Mancuso Urban, LCSW-R, PMH-C


Phone: 716-906-2800

Please Note:

I am not able to offer new client appointments at this time. 

If you are a pregnant or postpartum mom, please consider reaching out to a provider in the WNY Postpartum Connection, Inc. network.  Click here to go the website

For general counseling needs visit the Behavioral Healthcare Network website at

or Psychology Today at

If you are in crisis call Crisis Services at 834-3131 or 911. 

Your physician or your insurance company may also be able to offer you assistance in linking with a provider.  But please know, you are not alone.  Help is available and linking with a provider is an important part of taking care of yourself. 

Jennifer Mancuso Urban, LCSW-R, PMH-C      716-906-2800

Orchard Park Location: 6456 New Taylor Road, Orchard Park, NY 14127, Williamsville Location: 2240 N Forest Road, Williamsville, NY 14221

© 2019 Created by Jennifer Urban with