Nothing ever goes away until it has taught us what we need to know.
― Pema Chodron

My Approach

Developing personal goals, navigating difficult relationships, managing families, facing loss, or coping with stress and unexpected situations… Sometimes life can feel overwhelming, our past can creep up and get in the way, or we find ourselves confronted by new thoughts and emotions that are difficult to understand.  That’s when working with a therapist can make all the difference.  This is especially important when you are suffering from depression or anxiety, or when symptoms start to get in the way of living the life that you want.


Together we can work to manage the conflicts or symptoms you may be experiencing and help you feel your best again, in a warm, welcoming, and non-judgmental environment. I incorporate a variety of treatment approaches into my work, based on the unique needs and goals of the individual client. I typically work from cognitive behavioral concepts (CBT and ACT) and a strengths based approach. I am trained in Emotionally Focused Therapy (EFT) with individuals and couples.  I can help you understand and cope with distressing feelings and negative thoughts, and resolve uncomfortable symptoms. We can work toward changing behavior patterns that may be getting in the way of your goals, or perhaps you are looking for support as you work through a difficult period of your life. I believe that self care, connecting with others, and making meaning in our daily lives are necessary components of emotional health and wellbeing. 


Licensed Clinical Social Worker in the State of NY, with Psychotherapy "R" Privilege (LCSW-R)

Certification in Perinatal Mental Health (PMH-C)

Education and Additional Training:

BA Psychology- Canisius College

MSW - New York University

MS in Health Policy and Management - New York University

Postpartum Stress Center Post Graduate Training Certificate

PSI Certification in Perinatal Mood and Anxiety Disorders

ICEEFT Externship in Emotionally Focused Therapy

RTS Bereavement Training in Perinatal Death

Certificates in ACT and IPT

Professional Affiliations:

UB School of Social Work - Faculty Liaison 

WNY Postpartum Connection - Co-Founder

Postpartum Support International - Member and Volunteer

PRCNY WNY PMAD Coalition - Member

Marcé of North America - Member

American Society for Reproductive Medicine - Member

International Centre for Excellence in EFT - Member

Behavioral Healthcare Network - Member

National Association of Social Workers - Member

You can also find me here:

WNY Postpartum Connection

Behavioral Healthcare Network

Hold Me Tight - WNY

Contact Me

Jennifer Mancuso Urban, LCSW-R, PMH-C


Phone: 716-906-2800

Orchard Park Location: 

6456 New Taylor Road

Orchard Park, NY 14127

Williamsville Location: 

2240 North Forest Road

Williamsville, NY 14221

August 2020 update:

I am not able to offer new client appointments at this time. 

If you are a pregnant or postpartum mom, please consider reaching out to a provider in the WNY Postpartum Connection, Inc. network.  Click here to go the website

For general counseling needs visit the Behavioral Healthcare Network website at

or Psychology Today at

Please do not use this form if you are in crisis: call Crisis Services at 834-3131 or 911. 

Your physician or your insurance company may also be able to offer you assistance in linking with a provider.  But please know, you are not alone.  Help is available and linking with a provider is an important part of taking care of yourself. 

Jennifer Mancuso Urban, LCSW-R, PMH-C      716-906-2800

Orchard Park Location: 6456 New Taylor Road, Orchard Park, NY 14127, Williamsville Location: 2240 N Forest Road, Williamsville, NY 14221

© 2019 Created by Jennifer Urban with